The American Civil Liberties Union of Missouri, Foundation Inc., “ACLU-MO” seeks an organized, resourceful, and detail-oriented Operations Associate to join our team. This full-time position will keep our nonprofit running securely, compliantly, and efficiently across both of our affiliate offices. This multifaceted role will manage our IT vendor relationships, safeguard our data privacy and security systems, and assist with critical HR benefits administration. Additionally, they will serve as the administrative anchor for our Board of Directors, ensuring high-level organizational compliance and governance while coordinating facilities and operations across both sites. This position reports directly to the Deputy Executive Director (DED).

Founded in 1920, the ACLU-MO is one of Missouri’s premier public advocacy organizations. Headquartered in St. Louis, our non-profit, non-partisan public interest law firm is committed to defending and expanding civil liberties to achieve the promise of equality and liberty for all in Missouri through impact litigation and campaigns, narrative and legislative advocacy, and community education and engagement on a broad range of issues. The ACLU-MO is an IRS 501(c)(3) organization and works closely with its sister 501(c)(4) organization.

We have a diverse staff of individuals, with offices in St. Louis and Kansas City. To learn more about our work, please visit www.aclu-mo.org and www.aclu.org.

• Maintain daily operational continuity and serve as the on-site operations point of contact.
• Serve as the main liaison for external IT managed service providers and technology vendors.
• Manage user accounts, software licensing, and multi-site technology asset inventory (laptops, hardware).
• Enforce internal data privacy standards, multi-factor authentication, and donor data security protocols.
• Coordinate cybersecurity awareness training for all staff members.
• Maintain office safety protocols, manage security access, and ensure compliance with local regulations.
• Draft updates for the daily office procedures manual to keep operations running smoothly.

• Coordinate the onboarding and offboarding process across both offices, including tech setup and assist with HR paperwork.
• Assist staff with benefits enrollment, answer routine inquiries regarding insurance, and send periodic health benefits updates to staff.
• Maintain highly confidential, organized digital personnel files.
• Maintain records for organizational insurance policies and coordinate annual renewals.

• Coordinate logistics and materials for Board of Directors meetings, compiling committee packets, and tracking organizational compliance filings.
• Track and execute state annual filings, corporate registrations, and internal governance requirements.
• Maintain the official repository of board resolutions, bylaws, confidentiality and conflict-of-interest forms.

In addition to the above responsibilities, other duties as assigned.

• 2-4 years of experience in nonprofit operations, HR administration, or risk/insurance management.
• Valid driver’s license, reliable transportation, and the ability to travel between our two office locations.
• Comfort managing administrative dashboards (e.g., Google Workspace, Microsoft 365) and a strong baseline understanding of data privacy best practices.
• Proven ability to handle highly sensitive board, donor, employee, and insurance records with complete confidentiality.
• Exceptional project management skills with the ability to balance strict compliance deadlines, multi-site needs, and daily staff requests.
• Exceptional attention to detail, an ability to juggle multiple tasks at once, and impeccable organizational skills.
• Working knowledge of general office equipment i.e., copiers, printers, phone systems.
• Ability to think proactively, anticipate problems, develop creative and effective solutions, and take the initiative to facilitate smooth operations for all staff confidently.
• Ability to develop effective organizational systems and understand the practices and policies that are necessary to help maintain a high-performing, employee-friendly environment.
• Excellent oral and written skills. The ability to communicate and work effectively with staff, board members, donors, and the public.
• Superior proofreading skills are a must.
• Absolute commitment to maintaining confidentiality regarding executive and organizational matters.
• Ability to jump in and help on any project and learn new things quickly.
• Willingness and availability to work occasional evenings and weekends with advance notice, during office events, meetings, or busy seasons.
• Unwavering commitment to the mission, vision, and goals of the ACLU, including a demonstrated commitment to equity, diversity, inclusion, belonging and civil liberties/rights issues.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

This job announcement provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment, and the description and/or posting may be changed at any time without advance notice.

ACLU-MO offers a generous benefits package, which includes paid vacation, sick leave, and holidays; medical, dental, vision, life, and disability insurance; employer contributions to a 401(K)-retirement plan; professional development; and travel reimbursement. This is a full-time, exempt position under the Fair Labor Standards Act. The base salary for this position is $55,000.

Please Submit:

1. A copy of your resume that lists relevant experiences.
2. Three professional References.
3. A cover letter describing your qualifications and your interest in this role with the ACLU of Missouri.

Application materials should be sent to: application@aclu-mo.org. Please indicate “Operations Associate” in the subject line of your email.

The application materials will be reviewed as received and will be accepted until the position is filled.

ACLU values a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction.

To ensure that people with disabilities have full opportunities for employment in all positions. We encourage applicants with disabilities who may need accommodations in the application process to notify us at: application@aclu-mo.org.