Operations Associate

Location: Kansas City, MO or St. Louis, MO

Be Part of a Pivotal Moment in History

The American Civil Liberties Union of Missouri, Foundation Inc., “ACLU-MO” seeks a full-time, entry-level Operations Associate to join our team. Under the direction and supervision of the Deputy Executive Director (DED), the Operations Associate will provide technical, basic financial, administrative, and compliance support across our offices. This position will serve as the engine behind our operational data and payroll processing and serves as the liaison to our external IT consultants. The ideal candidate loves systems, works well with numbers, and maintains absolute confidentiality.

Founded in 1920, the ACLU-MO is one of Missouri’s premier public advocacy organizations. Headquartered in St. Louis, our non-profit, non-partisan public interest law firm is committed to defending and expanding civil liberties to achieve the promise of equality and liberty for all in Missouri through impact litigation and campaigns, narrative and legislative advocacy, and community education and engagement on a broad range of issues. The ACLU-MO is an IRS 501(c)(3) organization and works closely with its sister 501(c)(4) organization.

We have a diverse staff of individuals, with offices in St. Louis and Kansas City. To learn more about our work, please visit www.aclu-mo.org and www.aclu.org.

KEY RESPONSIBILITIES

Multi-Site IT Coordination & Asset Tracking

  • IT Vendor Liaison: Act strictly as the administrative go-between for staff and external IT consultants; receive internal technical requests and route them to the external IT team for troubleshooting.
  • Tech Inventory Management: Track and maintain the multi-site physical technology asset inventory (laptops, screens, hardware) across both offices without performing technical setup.
  • User Access Coordination: Coordinate user account requests, software licensing updates, and access permissions with vendors.
  • System Compliance Monitoring: Remind and monitor staff regarding compliance with internal data privacy standards, multi-factor authentication (MFA), and office safety protocols.

Payroll & Financial Processing

  • Payroll Preparation: Collect, verify, and input employee timesheets, hours, and payroll adjustments to prepare the payroll run for leadership approval.
  • Foundational Bookkeeping: Organize vendor invoices, process digital receipts, and input basic accounting data.
  • Expense Reconciliation: Review monthly staff credit card receipts and general expense reports to ensure proper documentation.
  • Secure Records: Maintain highly organized, secure, and confidential digital payroll and organizational financial records.

Backend HR Logistics & Benefits Coordination

  • Onboarding Tech Setup: Coordinate the logistical setup for staff onboarding and offboarding, focusing on technical provisions and hardware assignment.
  • HR Data Gathering: Collect, organize, and archive new-hire HR paperwork and maintain digital personnel files.
  • Benefits Distributions: Support staff with benefits enrollment by answering routine questions and distributing periodic health insurance updates.
  • Policy Renewals: Track annual renewal deadlines and compile records for organizational insurance policies.

Board Governance & Regulatory Compliance

  • Board Materials: Assemble, compile, and distribute committee packets and logistics for Board of Directors meetings.
  • Corporate Registrations: Execute routine state annual filings, corporate registrations, and internal governance timelines under supervision.
  • Repository Maintenance: Maintain the official digital archive of signed board resolutions, bylaws, and conflict-of-interest forms.

Other Duties

  • Operational Tasks: Perform other backend administrative tasks and data-driven projects as assigned.

QUALIFICATIONS AND SKILLS

  • 1 year of experience in nonprofit operations, office management, or HR administration.
  • Valid driver’s license, reliable transportation, and the ability to travel between our two office locations.
  • Comfort managing administrative dashboards (e.g., Microsoft 365) and a strong baseline understanding of data privacy best practices.
  • Proven ability to handle highly sensitive board, donor, employee, and insurance records with complete confidentiality.
  • Working knowledge of ADP for payroll processing and QuickBooks for bookkeeping is preferred.
  • Exceptional project management skills with the ability to balance strict compliance deadlines, multi-site needs, and daily staff requests.
  • Exceptional attention to detail, an ability to juggle multiple tasks at once, and impeccable organizational skills.
  • Working knowledge of general office equipment i.e., copiers, printers, phone systems.
  • Ability to think proactively, anticipate problems, develop creative and effective solutions, and take the initiative to facilitate smooth operations for all staff confidently.
  • Ability to develop effective organizational systems and understand the practices and policies that are necessary to help maintain a high-performing, employee-friendly environment.
  • Excellent oral and written skills. The ability to communicate and work effectively with staff, board members, donors, and the public.
  • Superior proofreading skills are a must.
  • Absolute commitment to maintaining confidentiality regarding executive and organizational matters.
  • Ability to jump in and help on any project and learn new things quickly.
  • Willingness and availability to work occasional evenings and weekends with advance notice, during office events, meetings, or busy seasons.
  • Unwavering commitment to the mission, vision, and goals of the ACLU, including demonstrated commitment to equity, diversity, inclusion, belonging and civil liberties/rights issues.

PHYSICAL REQUIREMENTS

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

This job announcement provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment, and the description and/or posting may be changed at any time without advance notice.

COMPENSATION AND TERMS

ACLU-MO offers a generous benefits package, which includes paid vacation, sick leave, and paid holidays; medical, dental, vision, life, and disability insurance; employer contributions to a 401(K)-retirement plan; professional development; and travel reimbursement. This is a full-time, exempt position under the Fair Labor Standards Act. The base salary for this position is $55,000.

TO APPLY

Please Submit:

  1. A copy of your resume that lists relevant experiences.
  2. Three professional References.
  3. A cover letter describing your qualifications and your interest in this role with the ACLU of Missouri.

Application materials should be sent to: application@aclu-mo.org. Please indicate “Operations Associate” in the subject line of your email.

DEADLINE

The application materials will be reviewed as received and will be accepted until the position is filled.

ACLU values a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction.

To ensure that people with disabilities have full opportunities for employment in all positions. We encourage applicants with disabilities who may need accommodations in the application process to notify us at: application@aclu-mo.org.